Terms and Conditions

Thank you for visiting our website. These Terms and Conditions (‘Terms’) apply to your use of this website and any and all other websites operated by CRAFTSTEADING. This includes its divisions and related bodies and any subsidiary or entity or imprint controlling or controlled by CRAFTSTEADING. These Terms apply regardless of the means of delivery of the website to you.
By using our website you indicate that you have read and accept these Terms (as modified from time to time). Your continued use of this website constitutes your agreement to these Terms. It also constitutes your consent for us to collect, use and disclose your personal information in accordance with our privacy policy. Please review our Privacy Policy and these Terms carefully.

Website Content and Accuracy of Information

CRAFTSTEADING takes all reasonable steps to ensure the accuracy and completeness of the information available on our website that has not been supplied by a third party. However we make no warranties that any information or content is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate, out of date or incomplete information or content. Therefore you should independently verify any information and content on this website before relying on it. If you find inaccurate, out of date, incomplete or unlawful information or content on our website, please contact us.

Linked Sites

Our Website may contain links to websites operated by third parties. Unless otherwise indicated, CRAFTSTEADING does not control, endorse, sponsor or approve any such third party websites or their content. Likewise, nor does CRAFTSTEADING provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content. This includes any links to social media sites relating to CRAFTSTEADING, your use of which is subject to each platform’s terms and conditions which you consent and agree to be bound by in accessing them.

Intellectual Property Rights

Due effort has been made to contact copyright holders of material that appears on the website. If we have been unable to contact you, please contact us so that we may rectify the position.

Unacceptable Activity

You must not misuse this website. This means you will not act in a way that we would deem to be inappropriate, unlawful or prohibited by any laws applicable to our website. You agree not to access and use the website to violate, or encourage the violation of the legal rights of others. Also, you agree not to engage in, promote or encourage illegal activity; distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature; and for any unlawful, invasive, infringing, defamatory or fraudulent purpose.
If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

Conditions of Purchase

By placing an order through our website you are offering to purchase the goods on and subject to these Terms and Conditions.
CRAFTSTEADING reserves the right at its sole discretion not to supply certain customers, to apply limitations of quantity or value, and to rescind acceptance, in whole or in part, of any order containing incorrect information, whether this results from technical malfunction or any other cause, or in cases where the order is in conflict with the conditions of purchase.
When you make an order, our system will send you an acknowledgment email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved and our billing agent has debited your credit or debit card.


Our system regularly updates product prices when price changes are received from our suppliers.

Credit/Debit Card Payment Security

Any financial information you provide to our website is not held by CRAFTSTEADING, Our system directs it to our billing agents who ensure the highest security for the processing of your credit/debit card transactions. Data is encrypted for the customer’s safety. CRAFTSTEADING cannot be held responsible for a security failure originated with our billing agents or other suppliers.
When making a purchase through the website, you will be given the opportunity to review your order, shipping details and provide your credit or debit card information. After entering your financial information and submitting your order, you will receive confirmation as to the success or failure of your transaction.

Your Order

Our suppliers use reasonable endeavours to maintain the stock of our goods to meet the orders made through our website. All orders are subject to availability and confirmation of the order price.


CRAFTSTEADING’s distributors ship goods internationally using a range of carriers. Shipping costs are influenced by the location. Shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Total costs of the goods or services offered include all appropriate shipping/handling charges and taxes. International orders of high-unit quantities may incur manual delays and additional freight charges.

We usually manage to get orders dispatched within 2-4 business days. Shipping times are estimated at between 1-7 business days depending on your location. We send items on one order to the same delivery address.

Our Liability

This Website is provided by CRAFTSTEADING on an ‘as is’ and ‘as available’ basis. To the maximum extent permitted by law, CRAFTSTEADING excludes all liability for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) arising out of or in connection with the website content and the use or performance of the CRAFTSTEADING website.

To the full extent permissible by applicable law, CRAFTSTEADING disclaims all guarantees, warranties, and representations, express or implied. Nothing in these terms excludes, restricts or modifies any right, remedy, guarantee or warranty, implied or imposed by any legislation which cannot lawfully be excluded or limited. This may include the Australian Consumer Law, which contains guarantees that protect consumers when acquiring goods or services.


Victorian law governs these terms and conditions. Any grievance or dispute is subject to the non-exclusive jurisdiction of the Australian courts.
If any of these Terms is (for any reason) held to be unenforceable, illegal or in some other way invalid, the remainder of these Terms will continue in full force and effect.